It has recently been reported that selected government offices in Addis Ababa city will be undergoing significant changes in their operations. A notable change is the mandatory requirement for employees to work on holidays, including Saturdays and Sundays. This decision comes as part of an effort to enhance the efficiency and accessibility of public services in the city.
Ato Tolatu Yeene, the General Manager of Addis Ababa City Administration, who also holds the title of Deputy Mayor, expressed the belief that Addis Ababa requires special attention when it comes to the service period. Recognizing the growing demands and expectations of the city’s residents, he emphasized the need to establish a robust system capable of providing 24-hour service throughout the week.
In his remarks, Ato Tolatu stressed the significance of expanding and implementing high-quality services not only on regular workdays but also on Saturdays, Sundays, and holidays. He believes that extending the service hours during these times will greatly benefit the public, ensuring that individuals can access the necessary services when they need them the most.
The city administration is currently undertaking a comprehensive study to identify the specific government offices that should operate for more than the standard 8-hour workday. This study aims to determine the areas where additional resources and extended working hours would be most effective in meeting the growing demands of the city’s population.
A recent report from the reputable radio station Ethio FM 107.8 sheds light on the factors contributing to this decision. It highlights the severe traffic congestion in Addis Ababa, which often hinders individuals from reaching government offices during regular working hours. By introducing 24-hour service, the aim is to alleviate this issue and provide citizens with greater flexibility in accessing the services they require, irrespective of the time or day.
In conclusion, the Addis Ababa City Administration is taking proactive steps to enhance public service delivery by introducing mandatory working hours on holidays and weekends. The commitment to providing round-the-clock service reflects the administration’s dedication to meeting the needs of the city’s residents and addressing the challenges posed by traffic congestion. By expanding service hours, the administration aims to ensure that citizens can conveniently access the vital services they rely on, ultimately contributing to a more efficient and responsive government system.